Return & Exchange
14 days full right of return is given on goods purchased on the website unless otherwise agreed or stated in your order.
The 14-day period starts from the day the order is delivered.
All return costs must be paid by the consumer; for complaints DESTILLERIET ALS APS will pay the costs.
Request for cancellation must be notified to us no later than 14 days after delivery and reach us no later than 14 days after we have been informed of your use of the cancellation right.
Requests for use of the right of cancellation must be sent to the e-mail firstname.lastname@example.orgThe notice should clearly indicate your desire to use the right of cancellation.
You are liable for the deterioration of the value of the goods due to handling other than what is necessary to determine the nature, characteristics and function of the goods. This means that you have to try the product in the same way as if you were in a physical store.
If the item is tried in addition to what is described above, it is considered used and of impaired value. This means that when you cancel your purchase, you will receive a small portion or none of the purchased amount. It is up to Destilleriet Als ApS to assess the condition of the product.